Delhi Magic Shop Return Policy
At Delhi Magic Shop, we are committed to ensuring your satisfaction. If you are not completely happy with your purchase, our return policy makes it easy to process returns and refunds.
Eligibility for Returns or Replacement
- Products can be returned within Three days of delivery.
- Items must be unused, undamaged, and in their original packaging, with all tags and accessories included.
- Returns are not accepted for perishable goods, customized products, or items marked as non-returnable at the time of purchase.
Process for Returns
- Initiate a Return: Contact our customer service team at [+91- 9910406619/ Delhimagicshop@gmail.com] with your order details and reason for return.
- Make a video with your phone to show the damaged product or shoot a video while opening the package. Share this video with us.
- Return Approval: Once approved, you will receive instructions for returning the product.
- Shipping the Return: You are responsible for return shipping costs. Use a trackable shipping service to ensure delivery.
Refunds
- Refunds will be processed once the returned item is received and inspected.
- Refunds are issued to the original payment method within Five business days.
- Shipping fees are non-refundable unless the return is due to an error on our part.
Damaged or Defective Items
If you receive a damaged or defective product, notify us within 48 hours of delivery for a replacement or full refund.
We make sure that products you receive are exactly what you see on our website. If you feel that products you receive is not what you expected, reach out and let us help.
Connect with us on the numbers ( +91 - 9910406619 or email - Delhimagicshop@gmail.com / Indiamagicshop@gmail.com )
